Our Reviews

Read our reviews showcasing our customer’s experience with our company, outlining our commitment to service and a happy customer. We are dedicated to customer feedback and reviews to listen to our customers and provide the best service possible.

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Client Reviews

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Belinda Stone
Belinda Stone
1713852248
Fantastic service by Jake. Highly recommend this company.
Douglas Weston
Douglas Weston
1713261664
Used these guys on a number of occasions. Reliable, trustworthy and does a great job. Would not hesitate to recommend these guys.
Mike Nation
Mike Nation
1712983590
Jake is a lovely well mannered personJake provided me with updates as he progressed to find and fix our plumbing problem.
magicon101
magicon101
1712142888
Had gas hot water service replaced-! Jake was Informative, professional, honest with reasonable costs and quality workmanship! - 5 Stars…Many Thanks! We highly recommend Aquatek!
Excellent service from Aquatek Plumbing & Gas.Work carried out on blocked drain.Highly Recommended.
Ming Zhang
Ming Zhang
1711432509
Reliable service and good after sales service
Sian Smith
Sian Smith
1711359863
The guys who installed my new heat pump today were great; very friendly, professional, punctual and enthusiastically carried out the task in a timely manner with no apparent issues.
Diane Robson
Diane Robson
1710921392
The guys were great! They explained what they were doing, were efficient and cleaned up after. I would highly recommend these guys 😀
Ross Brokenshow
Ross Brokenshow
1710732984
Great service as alwaysWill recommend
Bujun Shi
Bujun Shi
1710551419
I am very satisfied in the replacement of gas water heater BOSCH 16P with Rinnai B16 done by Jake at Aquatek Plumbing, and the installation of a new safety switch done by Dom, earthed at electrical
It was great to get good tradesmen, very happy with quality of work done, will be hiring again Colleen
Raffaella Brown
Raffaella Brown
1709855853
I have used Aquatek plumbing and gas a few times now. Jake is great to work with. Both times he has arrived on time, very helpful, explains everything that’s being done and the quotes were very reasonable.I will be using them again.
Kay Fowell
Kay Fowell
1709711274
On time great service and lovely guys.
Thomas Hickman
Thomas Hickman
1709463138
Aquatek have replaced a hot water system and toilet for us in the last 6 months, and on both occasions the service has been superb. The team identified the issues immediately and got the items replaced on the same day.
Jake and his team mate from Aquatek Plumbing provided an excellent service, diagnosed and replaced my old out of order water heater with a new one under a hot weather, left the place clean and tidy, very friendly, polite and effective communication throughout the whole process, the price is also reasonable, highly recommend Aquatek Plumbing and their services.
Dewan Kaykobad
Dewan Kaykobad
1709101636
Wayne Good
Wayne Good
1709073598
More than satisfied with the service we got from Aquatek. Our continuous water heater had become unreliable over the last few months so we checked out plumbing and gas companies online. Very impressed with the informative Aquatek website and their reviews so we gave them a try and very pleased we did. Communication re arrival time of the serviceman was excellent and really appreciated. Our serviceman Jake gave the 15 year old water heater a diagnostic check and explained our options and the rationale behind them. We decided our ageing heater should be retired and the next day Jake and his assistant arrived as expected and did the job quickly and to the highest standard on a hot 35C day. The old water heater was taken away for no charge to complete a service that was exceptional. Aquatek is one of the good ones on service, communication and price and is highly recommended.
HollynIvy ***
HollynIvy ***
1708729247
I would strongly recommend Aquatek Plumbing and Gas for any plumbing needs. The response time was incredible. Jake was very efficient and helpful, saying step by step what was required, and offered various options. Jake left the areas clean and tidy plus the actual work was impeccable.
Susie Sammut
Susie Sammut
1708052852
I contacted Aquateck mid morning and had a response almost immediately. Jake attended to the issue I had and did a wonderful job. Very efficient. Even tightened the toilet seat for me and put some silicone around the base of the toilet. And left it all clean and tidy. Thanks again Jake.
Annie Hu
Annie Hu
1707967344
Iuliana P
Iuliana P
1707805236
Jake completed the job perfectly, installed a new kitchen mixer tap and replaced a broken basin mixer tap in the bathroom.Highly recommend this company.
Stephen Tasker
Stephen Tasker
1707364530
The tradies who fitted my new hot water system were perfect gentlemen and very efficient with their work. The plumbers also helped replace a bathroom water spout with no fuss. The sparky fixed a problem with two of my lights as well. Excellent work from this crew.
Sue Francis
Sue Francis
1706610114
Rang this company at 1pm todayJake and Cooper here by 4.30JobDone by 6pm.very afficent polite young men.thank you I can have a hot shower tonight.Highly recommend this company
julie hill
julie hill
1706059969
If I could give this company 10 stars I would.Excellent service from start of job to finish, Jake was outstanding 👏 Great quality products as well, very highly recommended 😊
Ritendra Saha
Ritendra Saha
1705642753
Jake is a very nice young man and completed the job perfectly.
Honni Whitlock
Honni Whitlock
1703268996
I highly recommend these guys. Arrived on time, explained everything thoroughly and got the job done. This is the second time I have used their services. They knew their stuff! I was very reassured and happy with the outcome.
Nerida C
Nerida C
1702959330
Very impressed with the work Jake did cleaning the drains. Professional, friendly, and high quality outcome. Thanks 🙂
Darryl Ward
Darryl Ward
1702939513
Thanks to Aquatek Plumbing and gas for their outstanding customer service. Called in the morning, was quoted b4 midday, hot water system installed by mid afternoon. Jake and Luke were polite,very professional , and had the job done with minimal delay. Would not hesitate at all to recommend their services on both price and work ethic 👍
Thank you for a great job from the team for installing my new rheem hot water service.My second visit in the past 6 months. Keep up the great work.
Behzad Dibaei
Behzad Dibaei
1702444975
Aquatek Plumbing saved the day! Our hot water unit needed urgent replacement, and they were exceptional from start to finish. Prompt, professional, and efficient, they installed a new unit flawlessly. Their expertise and customer service were outstanding. Plus, their pricing was very reasonable. Highly recommend Aquatek Plumbing for any plumbing or gas needs.
Scott Treloar
Scott Treloar
1702011519
Same day service.Knowledgeable and client focused. Highly recommend.
Wendy Guster
Wendy Guster
1701998926
Thorough and great service around. Always a pleasure
blackduck5054
blackduck5054
1701988168
Great service and a good job done!
Liz
Liz
1698984022
Jek thanks for fixing our hot water!
Peter Taylor
Peter Taylor
1697606729
I'm a retired builder NSW,,building consultant, drainer, Clerk of Works etc.Suffice to say Jake and Luke did a highly professional job quickly quietly and without fuss.Highly recommend Aquatek plumbing.Forget the stars you'll be over the moon with these chaps👍,
Kathy Doney
Kathy Doney
1697440560
John Brumby
John Brumby
1697238186
We were very happy with the job Jake and his apprentice Luke did for us. He went to extra lengths to insure the best job possible. Very neat and tidy.
The team of 3 professionals came to do a major gas plumbing all day job. They were of the upmost professionalism, skill level, worked articulately and very tidily. Came up with processes that were efficient, time saving and created a cheaper cost outcome than other quotes. Impeccable and clean job when finished. The receptionist on the phone was polite, caring and followed through with explanations of the job to be undertaken thoroughly. I absolutely recommend to any household looking for professional, tidy and value for money plumbing work for AQUATEK to look after your plumbing requirements without hesitation! Congratulations. Nik
sonia jones
sonia jones
1695108058
I had a quote from Aquatek for upgrading of my hot water system and I was impressed by friendliness, can do attitude and communication skills.They worked hard as a team and completed the job professionally.I am very happy , I will use them again and I will recommend the to my friends.
Peter Carty
Peter Carty
1694849189
Luisa Narváez
Luisa Narváez
1693810710
Needed urgently a new hot water system. They were very responsive, professional and reasonably prices
Heng Kong
Heng Kong
1692339178
They find the problem very quickly
mark ridge
mark ridge
1692012196
Fantastic & Friendly team. Thank you for coming & helping us today.Great work done.
Dennis O'Keefe
Dennis O'Keefe
1691565812
Very good job. Completed quickly and efficiently with no mess. The quality of the work was excellent. Will use Aquatek again.
Tracy D
Tracy D
1690247680
Reece Stolpe
Reece Stolpe
1689636811
All round fantastic experience, had the pleasure of dealing with Jake, a young guy with a great attitude, passionate about his work and very excited to keep learning. Everything was sorted under an hour and I was even given some professional advice for what prevention methods could be used to avoid the problem occuring again. Aquatek was also flexible with payment options and super supportive. Will definitely have Aquatek as my speed dial plumbing service.
Gary Ferguson
Gary Ferguson
1689053480
Jake and Luke were very good at their job fitting a water heater and control panels. Didn't take long at all. Very informative and answered any questions we asked. Thanks very much guys, job well done.
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